Please call us if you must have your parts by a certain date. This will allow us to make sure we can meet your deadline and expedite your order if needed.
Please also read our warranty information page.
Orders ship out in approximately five to seven business days (not including weekends and holidays). Shipping time for UPS ground (our standard method) is between four and ten days. If your purchase weighs under 4 pounds, we may choose to ship it using US Priority 2-3 Day mail. When your order ships, we will email you a tracking number.
Some shipping time examples-
Expedited and same-day overnight: Please call for this service. Handling is $25 (in addition to shipping charges) and we will move your order to the front of our queue. We cannot ship same-day overnight after 12pm PST.
UPS Shipping Notice: UPS charges an $11 address correction fee. If you enter your address incorrectly and this results in a UPS address correction you will be subject to pay the correction fee.
321 East Palouse River Drive
Moscow, ID 83843
Continental US 800.735.2419
Other Areas 208.337.7611
email: Contact Us.