Biketronics Satisfaction Guarantee
LIMITED LIFETIME WARRANTY for Biketronics, Inc. Products
Biketronics Products Purchased Through a Dealer or Auction
Obtaining Repair or Replacement
Damaged or Modified Equipment
If products sent in for warranty have been damaged by events that are not covered by warranty, or if products have been modified, the customer will be subject to a charge equal to the parts and labor required to return the products to like-new condition. This includes damaged wires, connectors, housings, burnt voice coils and shipping damage. If the product is not defective or has been damaged, Biketronics Inc. will return the product at the customer’s cost.
A Note on Pairing Speakers with Amplifiers
Speakers being used with a Biketronics amplifier or any amplifier need to be used in a way that will not abuse the power handling capability of the speakers. It is the customer’s responsibility to learn and know the limits of the speakers before using them at highway speeds where it is harder to detect distortion.
Biketronics understands the pain of riding without tunes and so knows the customer may be anxious to get parts back. Biketronics will ship out a repaired or replacement unit as soon as possible, taking into account the product repair necessary.
Warranty Coverage on Aftermarket Radios
Radios purchased from Biketronics Inc. come with a manufacturer's warranty. The manufacturer's warranty is void if the radio is altered, improperly installed, or damaged in any way. This includes damage during shipping and water damage resulting from a failure to use a Biketronics Inc. installation kit and protective splash cover. This coverage is handled by the customer through the radio manufacturer.
*Biketronics reserves the right to change product design without obligation to modify previous product.
To contact Sony for radio warranty claims and support use the form at esupport.sony.com
To contact Kenwood for radio warranty claims and support go to locator.kenwood.com to find an authorized service locator near you.
Warranty Return Form - Biketronics Product Return Form
Current Shipping Costs from Biketronics
|$10.80||$20.45||$25.75||Ground ship + $3|
321 East Palouse River Drive
Moscow, ID 83843
Continental US (800) 735-2419
Other Areas (208) 875-2342
Fax. (877) 462-0229
Normal hours of Operation: Monday through Friday, 9AM to 5PM Pacific Time.